Since 11 March, Faqbot is part of the Destiny Group.

Automate Your
Customer-Facing Processes

Faqbot for customer and sales support automation

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Your benefits

Engagement

Personalization at scale

Personal one-on-one customer engagement experience at scale. As easy as texting and chatting.

Self service

24/7 Self-help service

We build AI powered chatbots that answer frequently asked questions automatically and curates a user-driven FAQ database.

Setup

On demand

Faqbot can be embedded in your website, facebook page and/or mobile applications.

Install

Simple to setup

Sign up and we will help you to set up. No coding required.

Our promise

Faqbot uses best-in-class artificial intelligence with up to 90% of automation of your customer support, sales and lead generation efforts, helping you to improve your customer engagement and overall customer experience.

Lead generation Lead generation
Internal Communication Internal communication
Crm CRM/ERP
Customer support Customer support
Intranet Intranet
Sales support Sales support
Marketing Marketing
Onboarding Onboarding

Features

Answer FAQs automatically

Faqbot builds a FAQ database on the basis of your existing FAQ content. Our AI understands questions that are formulated differently and learns from each conversation to improve its replies.

We enable you to curate FAQs that are driven by your users.

Chatbot Dashboard faqbot Oval chatbot dashboard

Guided conversational flow

Faqbot lets you build guided conversational flow with your users to guide them to a desired outcome.

Map out your process and automate this to reduce customer support volume, increase conversion or qualified leads.

Chatbot Chatbot 2 Chatbot 3 Oval chatbot

Seamless hand-off

Faqbot knows when to pass a question to your team, we integrate with different ticketing or messaging systems.

Our system is designed for easy setup and integration with other platform.

Dashboard conversationnal flow Dashboard conversationnal flow Oval conversationnal flow

Reviews

Fabien Sobiecki

Fabien Sobiecki

Marketing Manager, Famiflora

Faqbot’s technology is improving our customer satisfaction by its ability to provide our customers a fast and correct answer to their questions.
Jean Majyambere

Jean Majyambere

Customer Service Specialist, Recupel

Faqbot has been able to resolve up to 90% of customer queries. This remarkable performance allows us to remain constantly and efficiently attentive to our customers needs, even outside of customer service opening hours.
Peter Maes

Peter Maes

Innovator, Roularta Media Group

We already worked together with Faqbot for 3 chatbots with different use cases for replying / gathering information on multiple channels. I am happy to see how the company and their solutions have evolved during the last 2 years.









Start to automate your Customer-Facing Processes