Lampiris is an independent Belgian supplier of green electricity and gas. In 2016, with more than one million customers, Lampiris was acquired by Total with a view to continuing its strong growth, development of new integrated product offerings and market expansion effort.
Lampiris seeks to enhance prospect engagement and lead generation initiatives across the social media channel. It launched an automated conversational bot with Faqbot as first line prospect engagement to guide online visitors in estimating their energy consumption. This enables Lampiris to make a personalized offer that is adapted to consumption.